| African Overland Booking Conditions
Overland and Safari Adventures Terms and Conditions
1. How to Book
Complete the Booking form, accepting on behalf of all your party
the terms of these booking conditions and pay a non-refundable deposit
of 25 % per person of the total Tour fare.
If the booking is through an Agent, all communication will be addressed
to that agent who acts as agent for the client. (The company here
is referred to as African Overland) No contract shall exist between
the company and the client until the prescribed deposit has been
paid and the clients booking on their signed booking form has been
confirmed by the Company. The deposit will be refunded should the
company not be able to accommodate the client on the requested tour.
2 . Payment
The full Payment of the tour fare due by the client to the Company,
must be paid by no later than 4 weeks prior to date of departure
of all tours, otherwise the Company may treat the booking as been
canceled by the client. Late applicants may however join the tour
on an availability basis.
3 Cancellation By client
Cancellation of a booking must be made in writing, by the person
signing the booking form, and is not effective until the Company
receives such cancellation. If the cancellation is received 31 Days
or more the deposit shall be forfeited. In the Event of cancellation
30 Days prior to departure the following charge will apply. 30 to15
days - 50 % total fare, 14 to 7 days - 75 % total fare, 7 to 0 days
- 100 % total fare If the Client fails to join a tour, or join after
departure, or leave it prior to is completion, no tour fare shall
be refunded.
4. Cancellation by the company
The Company reserves the right to cancel the tour, in any circumstances,
and all tours shall operate subject to a minimum participant on
the tour. In instance where the company cannot provide the tour
booked, the Company will return to the client all monies paid, which
shall constitute the full extent of the Companies liability to the
client , or the Company may offer the client an alternative holiday
of comparable standard .
5. Alterations to Itineraries
Although every effort is made to adhere to itineraries printed in
the brochure, the company reserves the right to occasionally change
routes and accommodation as brought about by changing conditions.
When a major change becomes necessary, notification of such alterations
will be sent to the client’s agent or to the client’s
last known addresses soon as the company becomes aware. The company
reserves the right to alter an itinerary after a departure if it
is in the client’s interest to do so. The Company will not
be held responsible for any compensation to the client if the Company
have to cancel or in a way change the tour or cancel the tour due
to force majeure , namely war , riot , civil strife , industrial
dispute , terrorist activity , natural or nuclear disaster , fire
, adverse weather conditions or other external circumstance beyond
the Company's control
6 Authority on Tour / Exclusion of Tour
The decision of the driver guide of the Company will be final in
all matters likely to endanger the safety of the clients of the
group. The Company shall not be held responsible for or liable to
any client who commits an illegal or unlawful act in the country
visited. The client may be excluded from the tour without any refund
of the tour fare. if the Company considers the client as unsuitable
for a tour , it may in its absolute discretion , cancel such a clients
booking to carry the client further if that client causes inconvenience
or annoyance to other passengers .
7 Alterations
No employee or representative of the Company has the right to alter,
vary, waive the right of these conditions, nor to undertake any
liability whatsoever on behalf of the Company, unless such be in
writing and signed by the director of the Company.
8 Health
The Client acknowledges being aware of the proposed itinerary and
hereby confirms that he or she is medically fit , in good health
, and is able to embark upon the tour . Any client with a pre -
existing medical condition or illness must declare the true nature
of such condition at the time of the booking and make arrangements
for the provision of any drugs or other cause of treatment may be
required during the tour.
9 Vaccinations
The Client take all necessary inoculations as are recommended in
relation to the countries to be visited.
For some countries a valid Certificate of vaccination is required.
The Company does not accept responsibility whatsoever for any client
being refused entry to any country due to incorrect or incomplete
health documents or vaccinations.
10 Baggage
All baggage and personal affects are at
all times at the clients own risk and the Company cannot accept
liability for any loss or damage to baggage or personal effects.
11. Travel Documentation
It is the responsibility of the Client to be in possession of a
valid passport, visa requirements, vaccinations and other medical
certificates and all other travel documents and or payments where
applicable, local payments in foreign currencies. The Company does
not accept any responsibility in changes in regulations for visas
or any particular requirements for visas. The Company cannot be
held responsible for the failure of the Clients to obtain the necessary
travel documents. Should the client be refused entry to any country
due to incorrect or incomplete documentation, the Company is not
liable for any cost of such delays or repatriation costs for the
clients.
12 Insurance
Travel and cancellation insurance is mandatory for all clients.
Before a client commences a tour, he or she must arrange his her
own insurance with a reputable insurer, with protection for the
full duration of the tour .To cover injury, medical expenses, repatriation
expenses, loss luggage, and the expenses associated with the cancellation
curtailment of a tour. The Company shall not refund the client when
the case of illness, death or loss of body parts Make sure of fully
covered travel and medical insurance.
13 . Liability
Clients bookings are accepted on the understanding that they appreciate
the possible risks inherent in Adventure Travel and that they undertake
the tours, Safaris, river trips and expeditions at their own risk.
While every precaution is taken to enhance the safety of the clients
participating on the tour, the Company does not hold it self-responsible
for death, or any injury or loss that might be sustained on tour.
The Client and his / her dependents, heirs, executors, administrators
AR assigns, hereby indemnifies and hold blameless the Company, its
members, employees, representatives, organizers, helpers and agents
from any claims of whatsoever nature and from any liability or delay,
loss, damage, injury, illness, or death, arising from any cause
whatsoever out of events related to or occurring during the tour.
14 Information
The company reserves the right to change prices due to unforeseen
increases or exchange rates fluctuations to which it maybe subjected.
The Company also reserves the right to change any of the facilities
or vehicles described in the brochure, without becoming liable for
compensation or refund.
15. The Company may take films
or and photographs of our clients while on any tour, and reserves
the right to publish, or use the material in advertising, without
obtaining the consent of the or the payment to the client.
16. Jurisdiction and Law
This Contract shall be interpreted under the laws of South Africa.
17. Severability
If any part, term or provision of this contract is held to be illegal
or unenforceable, it shall not affect the validity of enforceability
of the remainder of the contract. Furthermore, if any convenants
are held illegal or unforeseeable by virtue of its scale, extent
or duration, it shall remain valid and enforceable in such reduced
scale, extent or duration as any count may decide as being the maximum
scale, extent or duration permissible.
18. Cost of making changes to the holiday.
If any client wishes to transfer from one tour to another, within
30 days of departure, and the Company agrees on , an administration
cost at R 50 , 00 per client will be charged Nominal cancellation
fees apply within 30 days of departure .
19. Surcharges on Credit Card Payments
If the Company accepts payment by Credit Card from a Client or Booking
Agent, a 5 % surcharge will be added to the tour fare for which
payment is being made. |